If you log into cPanel, you will see an option that says Entry Processes in cPanel on the left side where the general statistics are mentioned. It shows the resource usage of cPanel.

My website has been down due to the maximum number of entry processes being hit.

What does this mean and how do you fix it?

Contents
  1. Here’s how entry processes are shown in cPanel
  2. What Are Entry Processes In cPanel?
  3. How To Clear Entry Processes In cPanel? (7 Factors)
  4. What Happens If The Entry Processes Limit Is Reached?
  5. What To Do Next?

Here’s how entry processes are shown in cPanel

cPanel entry processes

Entry processes either arise from actively running scripts or website traffic. This issue mostly happens for the shared hosting accounts, however, the point when the entry processes are reached differs for various hosting accounts and hosting providers.

Whenever you encounter an error in entry processes, you can login to your cPanel account to get more details about the affected sites.

Let’s have a look at why this error is caused.

What Are Entry Processes In cPanel?

Entry processes are the number of PHP scripts, cron jobs, and shell sessions running at a single time. The number of PHP scripts that can be implemented depends on the shared hosting platform you are hosted on. When a visitor browses any web page on your website, the web server starts serving the request.

While this request is being executed, one entry process will be used. Once the request is completed, no entry process will be used by the webserver and the entry count will be reduced by 1.

entry processes cpanel limit reached

You can view the entry processes in the “ Statistics ” section of cPanel. The entry processes limits are created to stop the hackers from slowing down the server. A higher number of requests mean higher processes and a longer period of requests means concurrent processes.

The SH sessions (Show sessions) and cron jobs also contribute to the entry processes. If the entry process limit is reached and if you try to access a PHP page, you might see a 508 (Resource Limit Reached) page.

Entry processes are not the same as the number of processes (NPROC) limit. CloudLinux, the software behind the Resource Usage page in cPanel, counts entry processes as simultaneous entries into your account: mostly PHP requests, plus cron jobs and SSH sessions.

NPROC counts every process and thread running in your account, including the ones a script or app starts by itself. When the entry process limit is full, visitors get the 508 page. When NPROC is full, CloudLinux's documentation says the web server may return a 500 or 503 error instead.

How To Clear Entry Processes In cPanel? (7 Factors)

A higher number of entry processes means that there is something wrong with the way your scripts are functioning. The scripts are taking longer than they should.

If you have SSH (shell access), you can view the currently running processes for your user account by running this command:

  • ps faux |grep username

resource usage site limited entry processes

Here is the process to fix full entry processes

First, login to cPanel.

login to cpanel

Then, go to the “ terminal ” option in the “ Advanced ” section.

terminal

Use the command given above in the terminal and you will be able to view the number of processes starting and the cause of the problem.

Factor 1 – High Traffic

It is certainly a good feeling if you receive a high volume of traffic to your website; however, it is important to analyze the sources of traffic. Doing this regularly can help in identifying if there is any malicious traffic coming to your website.

While it is true that a high traffic volume indicates that your business is doing well but the web traffic can be suspicious at times.

entry processes limit reached by high traffic diagram

  • If you receive a lot of web traffic on your web server then there is a possibility that someone is exploiting the server through a botnet or something similar.
  • You must check the web logs regularly to view the pages that are being requested. If you see that a single page is being hit with a bad plugin, then the page/request URI (Uniform Resource Identifier) that the user hit will be shown.
  • Some scripts like the ones that resize image uploads can consume the resources quickly.

Factor 2 – Bad Web Traffic

You need to be careful with the bad traffic coming to your website. While there are good bots that come to your website, you need to be aware that there are bad bots too! Your website can have bad bot traffic that can be malicious and it can be used for credential stuffing, data scraping, and creating DDoS attacks.

bad bot traffic using entry processes diagram

  • The bad web traffic occurs due to the bad robots that visit your website and eat up all the resources. This might be a possible hacking attempt.
  • If you are not able to determine which page on your website is receiving bad traffic, you can use Google Webmaster Tools to check the website and the web pages and the type of traffic they are receiving. It might be the case that an indexed page is used by someone to potentially exploit the website. You can use this command: site:example.com to get a list of the website's indexed pages.

Factor 3 – Routine Maintenance (Cron Jobs / Scripts)

Regular maintenance of your website is essential for the smooth performance of the website. One of the basic and crucial tasks that you can do is check the cron jobs. The cron jobs automatically run for website maintenance, backups and other functional requirements for the website and server.

It is crucial to keep a check on the cron jobs and scripts to ensure that they are running smoothly.

You can check the cron jobs of your account by logging into your cPanel account in the “ Advanced ” section.

croncpanel

  • Check if any of the scripts in the Cron jobs are not functioning properly as they can consume all the resources of the account.
  • Something that tars or Gzips a lot of content that is already compressed can be the culprit.
  • If you have the access to the command line terminal of the server like SSH, you can run top through the command line to know about the processes that are consuming the resources.

Factor 4 – Too Many Websites Hosted On One Hosting Package / Too Many Plugins

The web hosting platform you use for your websites has to be reliable and secure to keep the websites running smoothly. If there are too many entry processes being created for your website, it can be the case that your hosting platform is overloaded or there are too many plugins creating a burden on your website.

too many websites on one hosting package sharing entry process limits diagram

  • We all work with many plugins as they make our job easier. It is very convenient to work with a plugin instead of doing tedious tasks yourself. However, some plugins might become a problem when they are outdated and they are no longer compatible with the latest parent software or in case the updated one is not working at all.
  • It might be the case that the script or code used might have some flaws.

Too many apps on one plan can also fill the process limit instead of the entry process limit. In October 2026, my own Hostinger Business plan ran 5 Next.js apps and 3 WordPress sites, and only 2 of them got light traffic.

Usage still averaged about 100 of the plan's 120 Max Processes, with a peak at 95%. My sites went down when the limit maxed out, and visitors weren't the cause.

Each idle Next.js app held about 11 threads, a build added about 70 more while it ran, and Hostinger's process manager (Passenger) left idle duplicate copies of my apps running. Threads count toward this limit, so a few quiet apps can use most of it.

Hostinger's hPanel doesn't show a field called entry processes. Its Resources Usage page lists 60 PHP workers and 120 max processes for my plan, and Hostinger's support email (written by its AI) told me on October 28, 2026 that the plan has a "120-process NPROC limit and 60 entry processes".

Factor 5 – Switch Hosting

When you sign up with a web host, you trust the provider to keep your website up and running, but all the web hosts are not built the same. While some web hosts offer incredibly cheap web hosting platforms, others offer greater efficiency.

If you are facing security and performance issues with your existing web host, it is time to make the switch.

Switching the web host at the right time is important so that your website is not further affected.

crowded shared host versus better host or vps diagram

  • Opt for a web host that provides professional DDoS Firewall protection or a CDN service, you might have to pay for the firewall protection and some hosts offer it for free.
  • It is crucial to sign up with a quality web host.

Factor 6 – Malicious Attacks

Here is an example of malicious requests made to the server and the time spent by the server in executing those requests.

traffic

In this situation, you can change your IP address or you can try to block the requests with iptables as the last resort. This should be done at the router level.

Factor 7 – Other Factors

It is important to understand that there could be other factors affecting your website’s performance. You should be aware of these factors so that you can identify the good and bad traffic coming to your website. This will help you to keep your website secure from the threats it can have in the future.

other factors

  • If the website is under a DDoS attack or something similar, it won’t show up as web traffic because the physical server itself will be managing those requests with the respective part.
  • For example, you might get a message that your web server is an authoritative server for some non-existing website (A URL of the website will be shown) and then your website will be flooded with requests for which the server will spend all its time communicating with the other boxes that it’s not the server they are looking for.

What Happens If The Entry Processes Limit Is Reached?

entry process cpanel

When you check the Resource Usage Details, you will probably see that the I/O and Entry Processes have reached their maximum limit and there will also be a huge increase in the CPU and Memory usage. This will result in the following events:

resource limit reached 508

  • You will receive a warning message email notification from your host.
  • The site will slow down for current visitors.
  • When all the entry allocated resources are used, the new visitors to your website will get a 508 error message and the website will appear down.

What To Do Next?

After implementing all the suggested solutions, if you still encounter this error then you have to get in touch with the technical support team of the web host. If this issue lasts for more than a minute, you should check the running processes at the time of overuse and contact the customer support team.

If you are having resource usage issues for the first time then do the following:

  • Check the latest updates that you have made to your website. The recent changes might be affecting the usage levels.
  • If you have installed a new theme or plugin on your website, disable it and check your account performance for at least one hour.
  • As a final solution, you can consider getting a VPS or you can research the web hosts with restrictive resource usage. A managed cloud host such as Cloudways gives your site its own server, so it isn't held to a shared account's entry process limit.

If you have any suggestions or recommendations about the entry processes in cPanel reaching the maximum limit, you can mention them in the comments section.