Have a Justhost account and are you facing constant issues? Well, quite honestly, Justhost sucks.
This is a quick Justhost review. We will consider a few factors to determine whether it’s worth going with Justhost or if you should avoid it or migrate out.
Let’s begin.
Why Justhost sucks?
At WebHostingAdvices, we focus on detailed reasons for every post we write. Justhost really sucks, which means, our recommendation for Justhost is not positive.
So, there should be some concrete reasons for the same, right?
Let’s see all of them. We will also consider other Justhost reviews to back our opinion.
Bad Customer support
To begin with, their customer support has gone extremely bad.
Most recently, a customer reviewed Justhost on Trustpilot saying how they had to go to 3 different customer service agents, and still, their issue wasn’t fixed. Having their website down for more than a week is truly frustrating for any webmaster.
In some cases, you won’t even get a chance to talk to a customer’s staff. Fixing the issue is too far.
They are owned by EIG
A big red flag of any host is the parent company. EIG has a bad reputation in the hosting market. Most think that EIG takes over small hosting companies and it will soon turn out to be crap.
The top reasons include overselling services, adding too many useless add-ons, and the worsening of customer support. Here’s a Reddit review about EIG where a user had a bad experience with Justhost, and it was 4 years ago.
The problem still remains the same.
They are partnering up with Bluehost to provide their services.
This doesn’t mean that Justhost and Bluehost have become one. They are both sister companies. If you visit Justhost, it will direct you to the main domain of Bluehost.
However, Justhost is treated as a separate product and not Bluehost.
Frequent downtimes
Frequent downtimes are one of the biggest problems of Justhost. They take a lot of time to fix the issue.
Downtimes will not only impact the visitors of your website but it’s also an extremely bad signal for SEO. So, you need to make sure that your website is up at least 99% of the time.
That’s why people prefer hosting with over 99% uptime SLA.
With Justhost, sometimes, due to their technical issue, your website will be down even for a week. That’s a huge problem for high-traffic websites.
In one of the reviews, it took Justhost more than 3 days to fix a website. So, you will lose all your revenue for these 3 days.
No Technical staff
Justhost is cheap. The reason it’s cheap is because there are fewer technical staff. They will solve the issue if it can be solved in just a few clicks or in a fast way.
However, if the issue is complex, the technical staff is of no use.
So, you will have to figure out yourself how you should move ahead and solve the issue.
The system just keeps getting worse. One of the most common issues is with the domain names. Here’s a review that explains the situation.
There are still some of the good technical agents. However, there are very few and the chances are rare, you will get them as your support.
Even the people who had a positive experience with Justhost admit this.
Here’s a positive review saying how they got the best technical support from Justhost but there are fewer such people.
Not reliable for big sites
So, till now, we have discussed multiple issues with Justhost. However, the majority of you who are using the website as a hobby website or a personal project won’t face them.
So, if you have a hobby website, it’s surely worth going with Justhost.
However, for a medium to large website, you will face many issues. The biggest issue that we personally think of is customer support.
Along with bad support, you will face bad performance, inconsistent performance, and the resources are also low.
Shady selling tactics
Most hosting services today use shady selling tactics to make profits. The most common shady selling tactic is to stack useless add-ons during checkout.
However, Justhost went one step further.
They have multiple issues with renewal.
Here’s one of the reviews about the Justhost where the customer had a conversation with the customer support agent in a phone call. They quoted the wrong price on the phone while the actual price was a lot more.
That’s one of the biggest issues you need to keep in mind.
We won’t end it here. The auto-renewal is a big scam in Justhost. Yes, you heard it right. They automatically turn the manual renewal to auto-renewal.
Shady, isn’t it? Here’s a review where one of the customers had a manual renewal activated. The company used the credit card details from the previous transaction.
In most cases, if the company is not using such techniques, their agent replies to the review with further context or explanation about the issue. However, Justhost doesn’t have any response to the positive or negative reviews.
So, this is one of the biggest red flags of Justhost.
Conclusion
To conclude, this was all about how Justhost sucks. Without a doubt, there are multiple red flags of this host that you need to consider.
No doubt, the host has cheap pricing plans. So, if you just need a website as a hobby or personal website, you can surely consider EIG websites. They are decent.
However, it’s not recommended if you’re serious about the business and want to scale.
Planning to go with Justhost? You’ll have to go with Bluehost instead. Justhost doesn’t directly accept new customers now. Instead, you will have to go with Bluehost.
FAQ (Frequently Asked Questions)
Is Justhost owned by Bluehost?
Justhost and Bluehost are sister companies. When you open Justhost, you will see that Bluehost and Justhost are partners. However, Bluehost is a different product.
So, Justhost is different from Bluehost.
Are Bluehost and Hostmonster the same company?
Bluehost and Hostmonster are not the same company. However, they are owned by the same parent company called EIG.
